Resource line: 870-541-4911


COVID-19 Testing is done by appointment only Monday-Friday 8 a.m. to 3:30 p.m. at Jefferson Regional Urgent Care, 4201 South Mulberry.  To make an appointment, call (870)-541-8735. Upon arrival for your appointment, pull up to the drive through testing structure located on the East side of the Urgent Care clinic building and call (870)-541-8627 to let the staff know you have arrived.

Results can take up to 24 hours. You will be asked for an email address when registering to set up an online account. Patients can get copies of their results on the online Follow My Health portal. Instructions for how to set up and use Follow My Health will be provided in information packets at the testing site or you can call Medical Records at (870)-541-7940 for information.

If the patient is covered by a commercial or federal insurance program, insurance will be billed. Any patient responsibility balance designated by insurance will be billed to the patient after the insurance processes your claim. Uninsured patient charges will generate a patient balance. You can contact 1-800-703-3301 within 45 days of receipt of your statement to request a cash discount when paying the balance in full.


CLICK HERE to Locate COVID-19 Treatment
These treatments all require a prescription, so ask your Primary Care Physician about them first.



Follow these guidelines on quarantine or isolation.

Who should quarantine?
  • If you have not received a booster shot or have not been vaccinated and have come into close contact with someone who has COVID-19, you should quarantine.
How do you quarantine?
  • Stay home and away from other people for at least 5 days after your last contact with a person who has COVID-19. If you develop symptoms, get tested. If you have symptoms or test positive you should isolate.
How do you isolate?
  • Stay home and wear a mask when around others in the household. Stay in a separate part of the house and use a separate bathroom if possible.
When should you end isolation and quarantine?
  • After 5 full days of isolation or quarantine, and if you have been fever-free (without using fever reducers like Tylenol) for 24-hours, you can safely end your quarantine or isolation. If you continue to have symptoms after 5 days, contact your healthcare provider. You should avoid travel and wear a mask for at least 5 days following your isolation and quarantine
COVID-19 booster vaccines are available
Booster shots are available to any person over age 12 and must be two months after their second shot.
Jefferson Regional will be giving COVID-19 Booster vaccinations at the following location:
Watson Chapel Health Complex 4747 Dusty Lake Drive, Pine Bluff, AR
Between 11 a.m. and 4 p.m. Monday-Wednesday by appointment only.
Please call 870-541-8621 to schedule an appointment. 
Jefferson Regional will be providing regular COVID-19 vaccinations at the following location:
Watson Chapel Health Complex 4747 Dusty Lake Drive, Pine Bluff, AR
Between 11 a.m. and 4 p.m. Monday-Wednesday by appointment only.
Please call 870-541-8621 to schedule an appointment
Jefferson Regional is open and ready to serve your healthcare needs!





A message from Jefferson Regional
President and CEO Brian Thomas.

Current Update:

Visitor Policy

  • All visitors must enter through the 40th Avenue entrance only.
    • Check in at front desk
    • Have their picture made for visitor’s pass
    • Specify what area of hospital they need to visit
  • To enter, all visitors must agree to the following:
    • Have not tested positive for COVID in the last 10 days
    • Have not had close contact with someone who has COVID
    • Do not have a fever or any other symptoms of COVID.


  • Inpatients will be allowed 2 visitors at a time.
  • Visitation on the Rehab unit will be Monday – Friday 3 p.m. – 8 p.m., Saturday from 12 p.m. – 8 p.m., and on Sunday from 8 a.m. – 8 p.m.
  • Only 1 visitor allowed in the Emergency Room, except if the patient is under 18 (2 allowed).
  • Only 1 visitor allowed in Radiology and Lab waiting areas.
  • Surgery waiting room and Cath Lab waiting rooms are open for 2 visitors accompanying each patient.
  • Visitation hours will be from 8 a.m. – 8 p.m. If you are in by 8 p.m. you may stay overnight but if you leave, you may not come back until 8 a.m.
  • All visitors must abide by the visitation guidelines.
  • COVID positive patients are not allowed visitors.
  • Children under 12 are not allowed above the first floor.
  • Masks are not required.


Access to Jefferson Regional

Our visitor policy remains fluid. See updates above for the latest visitor policy.

ALL VISITORS MUST:   1) Check in at front desk   2) Have their picture made for visitors pass   3) Specify what area of hospital they need to visit

All entrances are closed except the main entrance facing 40th Avenue and the Emergency Department entrance. These two access points are being manned by security and clinical staff.  Their purpose is to screen anyone ENTERING the facility.  We are NOT blocking anyone from leaving the facility.

After 7 p.m. daily and on  the weekends the only entrance into the hospital will be through the Emergency Department. The main entrance will reopen daily from 7 a.m to 7 p.m.

We have encouraged our staff and visitors to limit leaving and returning to the facility without need.  This is just due to the resources required to screen people ENTERING the building.




Jefferson Regional is prepared to care for patients with COVID-19, as well as patients who are suspected of having the virus. Our hospital, clinics, and departments are open and safe for patients.

As always, we have doctors, nurses, laboratory technicians, and respiratory therapists, on hand to care for any patient as needed.

Upon arrival to the medical center, and/or emergency department, patients are screened for cough, fever, shortness of breath and international travel. This allows for early isolation of patients with potential COVID-19 symptoms.


Cases of COVID-19 in our community

Local departments of public health and the CDC are responsible for publicly reporting COVID-19 cases.

Jefferson Regional is committed to the privacy of its patients and complies with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Jefferson Regional does not share patient-specific information with the media without prior authorization. Jefferson Regional is collaborating with public health authorities, including the CDC and local public health authorities. These authorities are best positioned to provide public health information.



If you have flu symptoms watch the video below as Steven Wright, MD, details your options.

Infection … it’s nothing new:

We’re open for business:

What are the symptoms?

Helpful Links:

If you are sick: CLICK HERE

Getting your household ready: CLICK HERE

Your COVID-19 game plan: CLICK HERE

COVID-19 infection chart:  CLICK HERE

Handwashing tips:  CLICK HERE

Arkansas Department of Health:  CLICK HERE


How Can We Help You

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