COVID-19 line: 870-541-4911 - COVID-19 Information click this link: www.jrmc.org/covid19

COVID-19

Information

COVID-19 Resource line: 870-541-4911

Jefferson Regional is open and ready

to serve your healthcare needs!

 

A message from Jefferson Regional

President and CEO Brian Thomas.

Are we overreacting? Watch the video below

as Chief of Staff Amy Cahill, MD, addresses this concern.

Current Update:

May 21, 2020 (5 p.m.)

We appreciate your patience as we adjust to the “new normal.” Effective Tuesday, May 26th, Jefferson Regional’s visitation policy is as follows:

  • All visitors must enter on the 40th Avenue entrance only.
  • Visiting hours will be 8 a.m. to 7 p.m. Other visitation requests will be addressed on a case-by-case basis.
  • In unrestricted areas, one visitor per patient per day. No visitors allowed in the following areas – 2CE, ICU, Rehab and Psychiatry.
  • No visitors under 18 years of age.
  • All visitors will be screened for COVID-19. People with fever, cough, sore throat or other flu-like symptoms are not permitted to visit any area of the hospital. People who have traveled to high-risk areas for COVID-19 or had contact with a person known to be infected with COVID-19 are not permitted to visit any area of the hospital.
  • Please bring your mask if you have one.
  • You will be asked to please stay in the patient’s room.
  • Cafeteria will be available for takeout only.

April 24, 2020 (9 a.m.)

Following the direction of Arkansas Governor Asa Hutchinson, Jefferson Regional will resume outpatient surgical procedures at the main hospital on Monday, April 27.

Jefferson Regional will continue following the COVID-19 safety precautions implemented at the beginning of the pandemic, including the limitation on visitors. One person will be allowed to accompany each patient undergoing an outpatient procedure, but will be required to remain in the outpatient surgery waiting area or in the front lobby. If the patient should be admitted to the hospital, no guests will be allowed in the patient’s room. The only other visitors allowed in the hospital are one person for each labor and delivery patient, and one person for each end-of-life patient.

Also on April 27, Jefferson Regional clinics will begin allowing one guest with each patient.

The safety of our patients, staff and the community always comes first.  As social distancing restrictions begin to ease statewide, Jefferson Regional will continue to monitor the situation and make changes when appropriate.

April 2, 2020 (11 a.m.)

Jefferson Regional continues to be closed to all visitors (with the same exceptions listed below) but the hospital is open and ready to serve your needs. Our emergency department (ED) is open but if you suspect you have COVID-19 please call the resource number before coming to the ED. That number is 870-541-4911.

March 27, 2020 (8:50)

Visitor Policy Update:

For the safety of our patients and the community, there will be no visitors allowed at Jefferson Regional except for:

  • Labor & Delivery – 1 visitor per patient
  • Hospice/End of Life – 1 visitor per patient

March 26, 2020 (3:11 a.m.)

Click here to see our COVID-19 Medical Team

March 19, 2020 (11:00 a.m.)

We continue to update our visitor policy as we receive recommendations from the CDC and as we evaluate our local situation. Below is our current policy. Thank you for helping us keep our patients safe.

We continue to update our visitor policy as we receive recommendations from the CDC and as we evaluate our local situation. Below is our current policy.

Jefferson Regional allows a patient:

  • ONE (1) VISITOR per day, non-transferable
  • NO VISITORS when on special isolation precautions or in the areas of ICU, CCU, 2CE, 3CE.
  • TWO (2) VISITORS per day, non-transferable, in Labor and Delivery and 2NW.

A visitor must:

  • enter through the Main Entrance on 40th Avenue
  • remain in the patient room throughout the day. If leaving the building, the visitor will not be allowed to re-enter until the next day.
  • be 15 years or older.
  • adhere to the visiting hours of 7am – 7pm. Overnight guests are required to stay in the patient’s room.
  • Hospice and end of life circumstances will be handled on a case-by-case basis by Administration and hospital security.

Screening:

  • Those seeking entry into Jefferson Regional are asked to sign in, designate who they are visiting and answer the following health screening questions:
  • Do you have a fever?
  • Have you traveled outside the country or state within the last 14 days?
  • Have you had a cough, shortness of breath, body aches or any nausea/vomiting/diarrhea?
  • Have you had close contact with someone who has tested positive for COVID-19?

Thank you. We appreciate your cooperation. These precautions and restrictions are in place to keep our patients, visitors, employees, physicians and facilities safe during the COVID-19 outbreak.

March 18, 2020 (4:59 p.m.)

While we continue to work around the clock to address the changing concerns surrounding COVID-19, Governor Asa Hutchinson praised our response at a recent press conference.

In reference to Jefferson Regional he said, “They have been extraordinary partners in this, under very difficult circumstances and it really illustrates how our healthcare workers are impacted. I believe it was one patient that was there but we’ve had six healthcare workers that are now positive. They are on the front line and it also emphasizes that we need to be concerned about a shortage of healthcare workers. I appreciate them, they are doing an extraordinary job.”

Let our healthcare workers know how much you appreciate their work. They need your encouragement. Working together we will win this fight!

March 17, 2020 (8:05 p.m.)

Effective at 7 a.m. on March 18 there will be no visitors allowed in Jefferson Regional Medical Center except for:

     Labor and Delivery patients – 1 visitor per patient

     Surgery patients – 1 visitor per patient

     Hospice patients – 1 visitor per patient

New guidelines are released by the Centers for Disease Control every day and we use these to ensure the safety of our patients. Not allowing visitors is to protect our patients.

March 17, 2020 (2:57 p.m.)

Director and State Health Officer for the Arkansas Department of Health Nathaniel Smith, MD, spoke today, during the governor’s press conference, about Jefferson Regional’s response to COVID-19.“The good news is that Jefferson Regional Medical Center has done an incredible job of segregating patients.” Dr. Smith said. “My team, my healthcare associated infections team, was there yesterday and was very, very impressed. I give them my highest commendation for the work they have done and they are really a model for other hospitals. I have high confidence in their ability to care for patients with COVID-19 as well as all other medical conditions.”Our employees continue to shine as we monitor and address the issues surrounding COVID-19.

March 16, 2020 (3:45 p.m.)

To provide a safe, protective and healing environment for our patients, visitors, physicians and staff, Jefferson Regional requests the following.

  • No visitation for patients in the following areas: 2CE, 3CE and ICU
  • One visitor per patient for all other areas of the hospital and physician offices.
  • Visitors must enter at the Main Entrance on 40th Avenue and check in at the main desk. At that time, each visitor will receive an “approved visitor” card, which must be returned to the desk when departing. A maximum of three different visitors per patient are allowed in one day.
  • The 40th Avenue entrance will be open from 5:30 a.m. to 7 p.m.

We apologize for any inconvenience and appreciate  your cooperation.

March 15, 2020 (6:44 p.m.)

Effective immediately, in all areas allowing visitors, patients are limited to one visitor/guest at a time. We ask that all visitors enter through our main (40th Avenue) entrance. Regular visiting hours will be observed.

March 15, 2020 (4:00 p.m.)

Jefferson Regional continues to care for our community by offering resources to assist with COVID-19.  This afternoon, Governor Asa Hutchinson announced that there were 16 positive COVID-19 cases in the state of Arkansas.  The good news is that the positive cases attributed to our area are all linked to the primary patient at Jefferson Regional with no additional spread.  

Our hospital staff has been working diligently throughout the weekend to ensure the safety of our patients and community.  We are not experiencing any staffing challenges as our employees are dedicated and committed to serving our community in these tough times.  To ensure the safety of our patients, staff and physicians, we will continue to have the limited entry points in order to screen for potential COVID-19 symptoms or exposure.

Jefferson Regional’s COVID-19 Information/Resource line (870-541-4911) will continue to be operational to answer questions from the public. If you have concerns, please call this number and a healthcare professional will assist in navigating you to the appropriate treatment, including drive-thru screenings if needed.   

Once again, we remind the public to continue to take the recommended measures to protect from COVID-19 and other respiratory illnesses, which include staying at home when sick, covering your mouth and nose with a tissue when sneezing, coughing into your elbow, washing hands frequently, disinfecting frequently touched surfaces and avoiding being within six feet (close contact) of a person who is sick. 

Please call Jefferson Regional’s COVID-19 Information/Resource line (870-541-4911) if you think that you need medical attention related to COVID-19.  

March 13, 2020 (4:05 p.m.)

The health and safety of our patients, the public and our employees are of utmost importance at Jefferson Regional.

As we continuously work to minimize the spread of COVID-19, Jefferson Regional is providing safe care for all patients. Most recently, a COVID-19 information/resource line has been launched and all employees and visitors are being screened prior to entry at the main (4oth Avenue) and Emergency Room entrances. The check-in areas have been established to ensure proactive monitoring and protection efforts for all employees, patients and guests. We have also launched a dedicated COVID-19 web page where we can post updated information. You can reach this page by clicking the link in the alert bar at the top of our home page.

We remind the public to continue to take the recommended measures to protect from COVID-19 and other respiratory illnesses, which include staying at home when sick, covering your mouth and nose with a tissue when sneezing, coughing into your elbow, washing hands frequently, disinfecting frequently touched surfaces and avoiding being within six feet (close contact) of a person who is sick.

  • Both Wellness Centers, Pine Bluff and White Hall, will close at the end of business Friday, March 13, and remain closed through Sunday, March 29.
  • Jefferson Regional’s COVID-19 Information/Resource line (870-541-4911) will be operational all weekend to answer questions from the public.
  • A dedicated COVID-19 information web page can be accessed by clicking the link in the alert bar at the top of our home page.
  • Regular updates are being posted on social media.

March 13, 2020 (11:05 a.m.)

Both Jefferson Regional Wellness Centers will close at the end of business Friday, March 13 and remain closed through Sunday, March 29. “We are faced with tough decisions that will affect our members and our community. With the health and safety of our membership in mind, we are closing our facility temporarily,” Wellness Center Manager Jason Rogers explained. “It is our sincere hope that these steps, along with others taken in our community, can ultimately help keep our members safe.” We apologize for any inconvenience.

March 12, 2020 (11 a.m.)

We now have a dedicated resource phone line for those in our community who may have concerns about COVID-19. If you would like to speak with a healthcare professional call 870-541-4911.

March 12, 2020 (8 a.m.)

Our hospital continues to be open today. Access into the building remains only through the 40th Avenue main entrance and the Emergency Department. All visitors will be screened before being allowed to enter the facility. Employees reporting for work should enter through the rear 42nd Avenue entrance and will be screened.

March 11, 2020 (12:03 p.m.)

It has been determined that we have one patient in our main facility with a “presumptive positive” case of COVID-19. The Centers for Disease Control (CDC) is currently working to confirm this case. The patient is receiving excellent care, and we are following all CDC and other prevention guidelines to protect patients, visitors and employees. The risk is low for those who have not had direct contact with this patient. Out of an abundance of caution, we are limiting access to our facility. We ask that all visitors enter through our main 40th Avenue entrance or through our Emergency Department. All other entrances will be closed. You will be screened upon entering for fever and will be required to have the name of the patient you are visiting. We are committed to providing our community with current and accurate information as it becomes available.

 

Access to Jefferson Regional

Our visitor policy remains fluid. See updates above for the latest visitor policy.

All entrances are closed except the main entrance facing 40th Avenue and the Emergency Department entrance. These two access points are being manned by security and clinical staff.  Their purpose is to screen anyone ENTERING the facility.  We are NOT blocking anyone from leaving the facility.

After 7 p.m. daily and on  the weekends the only entrance into the hospital will be through the Emergency Department. The main entrance will reopen daily from 7 a.m to 7 p.m.

We have encouraged our staff and visitors to limit leaving and returning to the facility without need.  This is just due to the resources required to screen people ENTERING the building.

 

COVID-19 Testing

All testing is being conducted only in coordination and collaboration with the Arkansas Department of Health and your physician on a case-by-case basis. We are not providing this test in the Jefferson Regional Emergency Department or clinics.

 

Preparation

Jefferson Regional is prepared to care for patients with COVID-19, as well as patients who are suspected of having the virus. Our hospital, clinics, and departments are open and safe for patients.

As always, we have doctors, nurses, laboratory technicians, and respiratory therapists, on hand to care for any patient as needed.

Upon arrival to the medical center, and/or emergency department, patients are screened for cough, fever, shortness of breath and international travel. This allows for early isolation of patients with potential COVID-19 symptoms.

 

Cases of COVID-19 in our community

Local departments of public health and the CDC are responsible for publicly reporting COVID-19 cases.

Jefferson Regional is committed to the privacy of its patients and complies with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Jefferson Regional does not share patient-specific information with the media without prior authorization. Jefferson Regional is collaborating with public health authorities, including the CDC and local public health authorities. These authorities are best positioned to provide public health information.

 

 

If you have flu symptoms watch the video below as Steven Wright, MD, details your options.

Infection … it’s nothing new:

We’re open for business:

What are the symptoms?

Helpful Links:

If you are sick: CLICK HERE

Getting your household ready: CLICK HERE

Your COVID-19 game plan: CLICK HERE

COVID-19 infection chart:  CLICK HERE

Handwashing tips:  CLICK HERE

Arkansas Department of Health:  CLICK HERE

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