COVID-19 Testing is done by appointment only Monday-Friday 8 a.m. to 3:30 p.m. at Jefferson Regional Urgent Care, 4201 South Mulberry. To make an appointment, call (870)-541-8735. Upon arrival for your appointment, pull up to the drive through testing structure located on the East side of the Urgent Care clinic building and call (870)-541-8627 to let the staff know you have arrived.
Results can take up to 24 hours. You will be asked for an email address when registering to set up an online account. Patients can get copies of their results on the online Follow My Health portal. Instructions for how to set up and use Follow My Health will be provided in information packets at the testing site or you can call Medical Records at (870)-541-7940 for information.
If the patient is covered by a commercial or federal insurance program, insurance will be billed. Any patient responsibility balance designated by insurance will be billed to the patient after the insurance processes your claim. Uninsured patient charges will generate a patient balance. You can contact 1-800-703-3301 within 45 days of receipt of your statement to request a cash discount when paying the balance in full.
To Protect our patients from COVID-19 we continue to examine and adjust our visitor policy as necessary. Always check our website before a visit for the latest information.
Our visitor policy remains fluid. See updates above for the latest visitor policy.
ALL VISITORS MUST: 1) Check in at front desk 2) Have their picture made for visitors pass 3) Specify what area of hospital they need to visit
All entrances are closed except the main entrance facing 40th Avenue and the Emergency Department entrance. These two access points are being manned by security and clinical staff. Their purpose is to screen anyone ENTERING the facility. We are NOT blocking anyone from leaving the facility.
After 7 p.m. daily and on the weekends the only entrance into the hospital will be through the Emergency Department. The main entrance will reopen daily from 7 a.m to 7 p.m.
We have encouraged our staff and visitors to limit leaving and returning to the facility without need. This is just due to the resources required to screen people ENTERING the building.
Jefferson Regional is prepared to care for patients with COVID-19, as well as patients who are suspected of having the virus. Our hospital, clinics, and departments are open and safe for patients.
As always, we have doctors, nurses, laboratory technicians, and respiratory therapists, on hand to care for any patient as needed.
Upon arrival to the medical center, and/or emergency department, patients are screened for cough, fever, shortness of breath and international travel. This allows for early isolation of patients with potential COVID-19 symptoms.
Local departments of public health and the CDC are responsible for publicly reporting COVID-19 cases.
Jefferson Regional is committed to the privacy of its patients and complies with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Jefferson Regional does not share patient-specific information with the media without prior authorization. Jefferson Regional is collaborating with public health authorities, including the CDC and local public health authorities. These authorities are best positioned to provide public health information.
If you are sick: CLICK HERE
Getting your household ready: CLICK HERE
Your COVID-19 game plan: CLICK HERE
COVID-19 infection chart: CLICK HERE
Handwashing tips: CLICK HERE
Arkansas Department of Health: CLICK HERE