JRMC Patient Letter • In Their Own Words

01.11.18
Patients

My hand isn’t very steady these days, but I have some thoughts that I really wanted to share with the administration.

As we spoke today, I wanted to reiterate that since I was diagnosed, or rather treated for my illness and pain that eventually was diagnosed as lymphoma, I have been in three different hospitals for several days. This all started for me on November 10, 2017.

December 19th or 20th, I had to be admitted to JRMC for five day chemo due to the inability to have this done in my local hospital, so I’m here with you for a week each three weeks for my chemo.

Now to my point: I’ve never been hospitalized for any extended time before. I’ve attended friends and family that have but not myself. Of the experiences I have had in the last two months, there is absolutely no comparison to the quality of your staff on my floor each time I’ve been here to the staff I have had anywhere else. If you feel like picking on them, they are there to smile, laugh and pick back. If you feel less than happy, they do their job in the most professional, compassionate manner and get out of your way after making sure you don’t need anything else.

I have felt great this trip. I have thoroughly enjoyed the interaction with each and every one of the staff. They all do their jobs cheerfully and attribute considerably to your well being by allowing you to be yourself and interacting appropriately. There is never an unreasonable delay when you request someone for a service.

You are to be commended greatly for the training, selection of employees and the overall environment that I enjoy during my stay. I’m confident that this note isn’t premature, because this kind of commitment to service and care is natural for these folks, and you are to be greatly commended for your insight to such quality people.

– Sincerely, Jim Craig

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