As you prepare for your outpatient visit, planning ahead can not only streamline the admissions process but also contribute to your safety and comfort. First and foremost, you will need a photo ID and your insurance cards at registration. Even if you are scheduled for surgery you will need these two items.
In addition, you should also bring any printed physician orders that you’ve been given, a list of your medications, as well as copies of your advanced directives. For your convenience, there is a medication form available below. You can download and print the form, and it will help guide you as you as you catalogue the medications you are currently taking. There is also a link below for more information about advance directives.
Make time to consider these items as you plan for your visit. You may also wish to bring a small overnight bag that includes a change of clothing for when you leave the hospital.
Other suggested items:
- Eyeglasses or contact lenses with case
- Names and contact information for next of kin, family and friends
- Please do not bring valuables such as jewelry and money
To facilitate patient communication and understanding, the hospital will provide or assist in obtaining special devices, interpreters or other aids. Patient or family members can request assistance from any hospital staff member.
Guest Relations Representative
A Guest Relations Representative serves as liaison between patients, families and hospital staff, providing assistance in resolving questions or concerns. Please feel free to call the Guest Relations Representative any time Monday through Friday from 8:00 a.m. until 5:00 p.m. on weekdays. On weekends, ask for the Charge Nurse on the unit or contact a Shift Coordinator by simply dialing (870) 541-7100.
Guest Relations Representative: (870) 541-7662 or (870) 541-4035
Maps and Directions
Keeping an accurate record of your medications is critical to your treatment. During your visit, your physician will prescribe any necessary medications, so we ask you to leave any previously prescribed medications at home. If you choose to bring them with you, please inform our staff.
Pastoral care and counseling for patients and families is available Monday through Friday from 8:00 a.m. to 5:00 p.m. To request pastoral care, dial “0” and ask for the chaplain on call, or dial the chaplain’s office directly at (870) 541-7167. You may also call the JRMC operator at 870-541-7911 and he or she will page the chaplain for you. Devotional literature is available on request. A prayer room is located on 2 Center North.
Pre-Admission Testing (Surgery Only)
Patients scheduled for a medical procedure must complete diagnostic testing 3-7 days before the pre-admission testing department, located at the front of the main hospital. Testing is conducted Monday-Friday from 7:00 a.m. until 4:30 p.m. Please call (870) 541-7447 to schedule a pre-admission testing appointment.
JRMC provides social workers as needed to assist patients and their families. Talk with your physician or nurse to request a visit from a social worker. You may also call discharge planning at 541-7180 to request social services assistance.
Effective October 1, 2005, Arkansas Act 134 banned smoking on all hospital property. The prohibition against smoking inside JRMC buildings and on JRMC property applies to everyone.
Patient rooms may be dialed directly by calling 541 followed by the room number. The hospital operator will direct calls to the patient’s room from 6:30 a.m. until 9:00 p.m. After 9:00 p.m. patients will not be able to receive calls. These calling instructions do not apply to phone numbers in the Clinical Decision Unit.
It is recommended that patients not bring valuables such as jewelry and money to the hospital. If patients have valuables, we recommend sending them home with a friend or relative. The hospital cannot be responsible for any personal property kept in a patient’s room. However, valuables can be collected by JRMC Security and stored in the hospital safe until discharge.
Wireless Internet Access
Wi-Fi is available to patients and visitors through the “JRMC-GUEST” network. There is no password but terms and conditions must be accepted before access is granted.