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Billing & Insurance

After being discharged, it will take a few days for our staff to finalize your account. We will bill your insurance once we have finalized your charges and coded your diagnoses and medical record. You will also receive a statement of the charges that were submitted to your insurance. Once the insurance pays, you will receive another bill that shows the remaining balance if there is one.

Cashier’s Office

Located on the first floor, the Cashier’s Office will assist you with any questions concerning your charges, insurance payments, payment arrangements and any general questions about the billing process. For more information please call the Cashier’s Office at (870) 541-7984.

Standard Charges

Beginning January 1, 2019, the Centers for Medicare & Medicaid Services (CMS) requires all hospitals to make available a list of their standard charges via the internet in a machine-readable format. Standard charges for hospitals are equivalent to the “list price” for many goods and services that are then discounted to arrive at the final amount due from the purchaser. At JRMC, almost all payers, whether health insurance companies, the government or individual patients, pay an amount significantly less than standard charges. A complete list of JRMC’s standard charges can be downloaded by CLICKING HERE.

In addition, CMS requires all hospitals to make available a list of their standard charges for each diagnosis-related group (DRG). DRGs are a classification system designed by CMS to categorize similar inpatient hospital stays. A complete list of JRMC’s average standard charges for each DRG can be downloaded by CLICKING HERE.

If you have any questions about JRMC’s standard charges, please contact one of our financial counselors at (870)541-7990.

Health Insurance Marketplace

Many Arkansans who have never had medical insurance are now being covered through the Health Insurance Marketplace. JRMC has informational materials that explain the new program and how to enroll. Pick up a brochure at the information desk in JRMC’s main lobby, or go to our marketplace page.

If you currently do not have health insurance and would like assistance in applying for Medicaid or other potential third party payment sources, please contact one of our financial counselors at (870) 541-7990, or go to JRMC Financial Assistance.

Office Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.
Billing Office Telephone: (870) 541-7963


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